Spork Boards

Apple's relationship with the press, customers, and dealers

tliet's Avatar Picture tliet – March 20, 2008 09:34AM Reply Quote
Although we don't live in the Apple is beleaguered times anymore, there's still enough to be said about them...
Transplanted once again...

The Gay Blade - 05:54pm Mar 31, 2000 EST
The Blade will attempt to transplant yet another rhetorical sapling here
on the Spork boards by copping a page from the delightful Brian Miller,
writing eloquently on the superannuated boards of yesteryear:

Brian Miller - 03:07pm Sep 30, 1999 PT
The man with a plan

My recent PowerBook G3 fiasco notwithstanding, I am beginning to wonder if
Apple is planning on abandoning "small fry customers." Consider the

1) Apple's war with the Macintosh press;
2) Apple's slashing and burning of small local dealers, who often provided
the best service "in a pinch";
3) Apple's continued horrendous customer service breaches (individual Apple
Store orders cancelled in favour of large educaction/business orders).

Pulling all this evidence together and analysing it makes me feel far more
"worried" about Apple's future than any time under Amelio. Consider, for
instance, what all of those resources spent on lawyers threatening tiny Mac
sites could do in customer service and relations.

Before we consider Apple's "invasion" into the Fortune 1000 enterprise to
be ready, we have to focus on Apple's status in its own current markets. In
my view, there's a lot of "retrenching" to do before they're ready. They
can start by ceasing their intimidation of Mac publishers, letting the damn
Mac rags publish OS 8.6 on their cover disks, and spending a bit more time,
effort, and energy on a "satisfy the customer at all costs throughout the
organisation" policy. These are all core competencies they'll need before
they can even THINK of invading the big-enterprise space.

bahamut – May 05, 2016 09:36PM Reply Quote
Remarkably good re/code article. Tim needs to do something, he can't keep pretending it's ok.

El Jeffe – May 20, 2016 12:01PM Reply Quote
What a journey.

THIS< while Indy's only store was always the smallest design and is almost always a dangerous place to go. I'd hate to have mobility issues in our Apple Store.

John Willoughby – June 28, 2016 11:15AM Reply Quote
Cyberdyne Systems Customer Support
But the new phone will be flatter! Don't you understand? Flatter is better. Always flatter, always better.

Remember that Stephen King book, "Thinner?" I think that an old Roma man cursed Jonny Ive. Now all of his products must be thinner than their predecessors, every iteration dwindling, forever approaching but never reaching an unobtainable 2-dimensional ideal...

ARL (Moderator) – June 28, 2016 07:31PM Reply Quote
I want my BBiPhone!

El Jeffe – July 01, 2016 06:10AM Reply Quote
What a journey.
my gosh how many other domains does that site connect to? Little Snitch going crazy with requests/blocks.

ARL (Moderator) – October 12, 2016 09:36PM Reply Quote

El Jeffe – October 13, 2016 10:28AM Reply Quote
What a journey.
your Apple store and my Walmart (fighting women in the aisles) https://www.youtube.com/watch?v=co7UAE_DQtU

John Willoughby – October 13, 2016 12:00PM Reply Quote
Cyberdyne Systems Customer Support
Where the elite meet to gouge and beat.

ARL (Moderator) – October 27, 2016 08:14PM Reply Quote
I watched all the accessibility warm-fuzzy stuff in the keynote (or whatever that video was) but there's still some glaring omissions Apple still hasn't fixed.

For eg. when you're at the startup screen with a Mac the first time, you are prompted for an AppleID or to create an AppleID which has to be some sort of email password. Which means you have to press the "@" button which is physically impossible to do with one finger. And yet there is no way to activate sticky keys until after you are logged in.

Even Microsoft now lets you activate sticky keys & other accessibility stuff right from the startup sceen.

Come on, Apple this should be babytown frolics.

Edited 1 time(s). Last edit at 10/27/2016 08:14PM by ARL.

Cloudscout – October 29, 2016 07:48PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
While I don't personally know the woman who created (and starred in) that video, a friend of mine in Orlando does so I've been seeing pictures of her in my Facebook feed for years as she went through college. As soon as I saw the video, I did a double-take since I instantly recognized her. Then I logged on to Facebook and, sure enough, my friend had just posted a picture of himself with her in front of the 1 Infinite Loop sign.

El Jeffe – October 30, 2016 07:28AM Reply Quote
What a journey.

John Willoughby – November 18, 2016 11:13AM Reply Quote
Cyberdyne Systems Customer Support
I feel like the $200/$300 Apple design book is showing a kind of tone deafness to its market. Special paper, special printing process, premium price. Not that it won't be worth it, to the people that it was created for, but being lampooned across the web as an example of Apple's high-priced narcissism. Not without justification, IMHO.

johnny k – November 18, 2016 11:27AM Reply Quote
Well, yeah. We finally figured out the location of the stark white room that Jony Ive broadcasts from—he crawled up his own perfect asshole, bleached using a new process he discovered in Japan.

El Jeffe – November 18, 2016 01:08PM Reply Quote
What a journey.
I have not seen it. But I feel like I like it.

ARL (Moderator) – November 18, 2016 07:54PM Reply Quote
They're meant to be (hopefully useful) tools, not fucking couture or art FFS.

ARL (Moderator) – November 18, 2016 11:47PM Reply Quote
FFS! Is Trump running Apple now too?

What complete arsehats and digital imperialists.

Edited 1 time(s). Last edit at 11/18/2016 11:47PM by ARL.

ARL (Moderator) – November 23, 2016 11:01PM Reply Quote
Just got a "promotional" email from Apple (well, the app store but whatevs) about "What to Watch This Weekend."

It pimped various shows from numerous streaming services except for netflix - which didn't get a mention.

Not good.

John Willoughby – November 24, 2016 12:04PM Reply Quote
Cyberdyne Systems Customer Support
Apple TV: Sixty percent of the time content, it works every time.

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