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rino's Avatar Picture rino – December 11, 2007 09:54AM Reply Quote
Generally miffed at something? Let the world know.

Edited 1 time(s). Last edit at 12/11/2007 09:54AM by rino.

ARL (Moderator) – January 19, 2017 11:10PM Reply Quote
Apple's new implementation of two-factor identification.

With some apps or devices you put the 6 digit code in a separate field but with others (such as logging into the Mac app store) you're expected to tack it onto the end of your password. This is explained far from clearly and I'm wondering if the UI bozos just thought "eh, they'll google it to figure it out".

The error message is ambiguous saying "An Apple ID verification code is required to sign in. Type your password followed by the verification code shown on your other devices" (nothing about "in the same field!!!") and then sends you on a "forgot password" wild goose chase.

To make it more alarming you get an alert to your phone saying someone is trying to login from a different address. It was only after a while that I realised this login address was the Apple data-server address, not some hacker login in at exactly the same time I kept trying to.

JW, you mentioned your Dad was getting weird error messages about a login from 100 miles away? It could be this two-factor identification "feature".

Edited 1 time(s). Last edit at 01/19/2017 11:12PM by ARL.

Cloudscout – April 03, 2017 08:10PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
I have the LG G5 with AT&T. When it's working properly, this is an awesome phone. I love the cameras. The ability to switch to the ultra-wide-angle mode is far more useful than I realized it would be.

Unfortunately, there seems to be a serious problem with the G5. In certain spots within the Twin Cities Metro Area, my phone starts freaking out. It goes from full signal to NO SERVICE every few seconds. In addition to rendering the phone unusable, it also drains the battery roughly 1 percent per minute.

It turns out, I'm not alone. Other people have reported the same symptoms. The REALLY weird thing is that ALL of the people who have reported it are in the Twin Cities as well. Nobody in other AT&T markets have reported the problem.

I've resisted calling support so far because my experience with their support staff has always been fruitless.

Tonight I went into an AT&T store with low expectations. As soon as I walked in, a guy asked what he could help me with. I said, "Well, my phone is acting up." He asked, "What's it doing?" I took the phone out of my pocket as I replied, "It keeps flipping between NO SERVICE and full signal in certain places." He looked at the phone in my hand and said, "Ahh, yes. That's a known problem with the G5. I had it with mine, too. Your only options are warranty replacement or getting a different phone. Unfortunately, a warranty replacement phone probably won't work either but you need to go through the process of getting a replacement anyway, possibly more than once before they'll do something about getting you a different device."

He gave me the phone number to call for warranty replacement. I'm going to try calling them now. I hate that I have to jump through hoops like this rather than just have AT&T take care of their customers properly up front.

YDD – August 21, 2017 08:15PM Reply Quote
Yak shaving.... and the yaks now have Rogaine.

Warning: incoming work rant, which could have gone in other places.

The past few weeks have been an interesting exercise in seeing how complicated a notionally simple task (upgrade some security monitoring software on our production systems) can be. It all starts with our nuget chain. Don't ask me why, but someone had the bright idea of having repo A push to repo B, which pushes to repo C which finally pushes to the feature repos (six or seven of them). It turns out that this change had to start in repo A. I did a quick and dirty push through, and most stuff seemed to work, but there were some edge cases to sort out.

Now repo B is a bit hairy. It's actually the original repo (prior to the imposition of largely arbitrary splitting which was introduced very rapidly and without consultation several years ago), and has been one of the last to migrate from TFS to git. In that repo, you don't ask for logic behind any choices as to layout or contents. It simply is, and you try to avoid making things worse.

When I got back to repo B last week (the TFS->git migration having occurred a couple of weeks previously), I found that the build had spontaneously broken. I'm not sure what changed, but some tests using a mocking framework had died. A little digging revealed that said mocking framework was deprecated approximately five years ago, shortly before the last of the tests were written (indeed, touched).

I then spent some time porting some tests to a supported framework, and disabling those where there were too many non-failing tests to port the whole DLL. And we eventually had a green build again. Great - push the nugets again.... and why are my roles chain rebooting on startup (before logging or anything useful came up).

One RDP later, and it turns out that the new nugets aren't getting properly signed. Just some of the DLLs in a given nuget are being missed out - others in the same DLL are fine. So I've just spent two entire days fiddling with parts of props and proj files, trying to get everything signed. This quickly degenerated into a game of Whack-a-mole with DLLs losing signing for no apparent reason - or being signed with the test key instead (equally bad). This is not aided by the debug cycle being nearly an hour long.

Part of the latter was traced to the vagaries of git and repo B itself. The full history was migrated from TFS to git, and at some point in the past, large binaries were checked in (think 20 GiB repo). And of course the VSO build doesn't do a shallow clone by default..... Even with that fixed, a test cycle is over 20 minutes thanks to the nuget chain, and that's if I can catch any issues before attempting to bring things into the feature repo.

I think that everything is straightened out now... which means that I've fixed one of the test failures in the feature repo I've been working on. Three more to go.

We now return to our regularly scheduled lurking.

El Jeffe – October 18, 2017 03:43PM Reply Quote
What a journey.
I have been on probably 100 calls trying to get ONE 27" MONITOR ordered and delivered from Dell over the last 3+ months.
Spoken with SIX people in last hour... as I type... they just hung up on me again.

3 months and they can't get me a monitor.

John Willoughby – October 18, 2017 03:48PM Reply Quote
Cyberdyne Systems Customer Support
They mean well. The road to Dell is paved with good intentions.

El Jeffe – October 18, 2017 04:02PM Reply Quote
What a journey.
I am determined to see this thru. I did so with Cricket wireless and sent a 24 page complaint letter to them complaining about the process.
hung on on twice since my post. on my SEVENTH representative now.

John Willoughby – October 18, 2017 04:43PM Reply Quote
Cyberdyne Systems Customer Support
Sounds terrible, El Jeffe. I wonder if they mostly sell direct to business and don't give a crap about consumer sales.

johnny k – October 18, 2017 09:07PM Reply Quote
Why has it taken any interaction with people? Last year I got a 27" screen from them and it was more annoying than usual because of things going in and out of stock and holiday sales. Are you ordering a bespoke bedazzled model? Make sure you get a "no more than 5 dead crystals" policy on that.

El Jeffe – October 19, 2017 03:51AM Reply Quote
What a journey.
I keep asking for ANY 27", on a shelf, put on truck, get to my door. Ship TODAY.
Crazy. Hung up / dropped 4 or 5 times just yesterday. I honestly can't believe they can't ship me ONE MONITOR.

johnny k – October 19, 2017 07:59AM Reply Quote
Dude, just get an AOC or HP screen on Amazon. Cheap and fast.

El Jeffe – October 19, 2017 04:12PM Reply Quote
What a journey.
I have $100 dell credit. Otherwise... would have.

John Willoughby – October 19, 2017 11:21PM Reply Quote
Cyberdyne Systems Customer Support
I read that as "deli credit," and envied you.

James DeBenedetti – October 21, 2017 01:00AM Reply Quote
El Jeffe
I honestly can't believe they can't ship me ONE MONITOR.

I honestly can't understand why you'd rather make 100+ calls than a few clicks on a website.


El Jeffe – October 21, 2017 06:55AM Reply Quote
What a journey.
So, if I click, it costs me $100 more. The gift card had expired closer to July, but if I have them keep fulfilling it, it can be carried forward. I think it's one of their scams.
I'm like that. It becomes an obsessions. The basis of obsession is ILLOGIC...
I openly admit these things.

El Jeffe – October 21, 2017 07:03AM Reply Quote
What a journey.
since above, already 4 more phone calls. Can't cancel order online. Tweeted request for help to DELL CARES. Dell not answering order lines.
Rabbit hole engaged first thing Saturday morning. More waste of life and time coming... :)

El Jeffe – October 21, 2017 07:08AM Reply Quote
What a journey.
Three more calls. They don't seem to do anything today.
What is the basis of NOT WORKING on weekends? I mean, throughout history... I don't get it.

ARL (Moderator) – October 31, 2017 12:27AM Reply Quote

Their new cloud based anti-virus is useless. Utterly useless.

El Jeffe – October 31, 2017 04:34AM Reply Quote
What a journey.
Dell finally got me a monitor. But not a cheaper, refurbished one. they suck.

dharlow – October 31, 2017 03:22PM Reply Quote
Odd, did something change with Sophos? I had their cloud one for a long time till they jacked the prices.

John Willoughby – October 31, 2017 03:42PM Reply Quote
Cyberdyne Systems Customer Support
Their standalone free app now requires a cloud account. Still free, but I have noticed a lot more failed startups these days. That could be a problem at my end, of course, I'm mostly running it in virtual machines.

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