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It's not You, it's MobileMe

Cloudscout's Avatar Picture Cloudscout – July 09, 2008 11:50PM Reply Quote
With the memory of iTools well-faded, .Mac heads to the history books as well.

file.php?4,file=58,filename=FarewellDotMac.jpg

Cloudscout – August 05, 2008 10:16AM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
Steve Jobs says MobileMe is, "not up to Apple's Standards."

It's nice to know they still have some.

In what is, perhaps, his biggest "no-duh" moment, he says:

Quote

"It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store. We all had more than enough to do, and MobileMe could have been delayed without consequence."

John Willoughby – August 18, 2008 10:13PM Reply Quote
Cyberdyne Systems Customer Support
Free 60 day extension for MobileMe subscribers. In addition to the previous 30.

Cloudscout – August 18, 2008 10:35PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
With all of my bitching, I haven't had a chance to mention that the new webmail (and calendar and contacts) client is UTTER CRAP. It's SLOOOOOOOOW. I was happy for a moment when I realized that our proxies aren't blocking me.com (they had mac.com blocked) but now I don't care since it's unusable anyway.

bahamut – August 19, 2008 08:59PM Reply Quote
I use google for my domains. It works well. Has a good webmail client. I like to upload my pictures from lightroom to picasa. Docs allows me to collaborate on documents. Calendaring works great with busysync. Is there anything I'm missing? :o

tliet – August 20, 2008 01:19AM Reply Quote
Yes, Google Docs for your domain is absolutely great, but as with all 'cloud' applications, once it's gone, it's gone.

Indeed to safeguard against this, I read e-mail using IMAP (and fully download all messages instead of just the headers) and sync Google Calendar against local software.

Cloudscout – September 01, 2008 11:41AM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
I was trying to get my MobileMe mail on my iPhone and it wouldn't load. So I went to my laptop and found that I couldn't get it to load there either. I tried going to the webmail interface and I get the following message:

Quote

Your MobileMe Mail is currently unavailable.
We apologize for this service interruption and are working hard to resolve the problem.
For more information, please refer to System Status on the MobileMe Support Page.

Of course, the MobileMe Support Page says that all MobileMe services are functional.

Cloudscout – September 01, 2008 12:03PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
I don't know why I even bothered wasting time with their support chat:

Quote

Hi, my name is MontiniqueT. Welcome to Apple!
Matthew: I am unable to log into my MobileMe mail.
Matthew: I get a message that says, "Your MobileMe Mail is currently unavailable."
MontiniqueT: Hello Matthew, So you are unable to log into your MobileMe mail. Is that correct?
Matthew: Yes.
MontiniqueT: Okay, just give me one moment to research this and i will be right back with you/.

10 minutes later...

Quote

MontiniqueT: MobileMe Services are currently unavailable. This is a result of a temporary issue with the MobileMe service. Apple is working to identify the issue and expects to resolve it shortly. I apologize for any inconvenience this may cause. The MobileMe System Status will be updated once this is resolved.
MontiniqueT: Matthew are you still with me?
Matthew: Yes.
Matthew: So there's no ETA for restoration of service?
MontiniqueT: No there is not.

Cloudscout – September 01, 2008 12:05PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
It does answer one question, at least, the MobileMe System Status doesn't actually reflect the System Status. It's merely historical since they don't update it until after problems are resolved. How convenient.

John Willoughby – September 08, 2008 11:04AM Reply Quote
Cyberdyne Systems Customer Support
MobileMe mail's been down for hours.

"We are investigating an issue with this service. We will resolve the issue or provide updated information as soon as possible. Service will be restored ASAP. We apologize for any inconvenience."

Best possible interpretation would be something for tomorrow. Most likely explanation: somebody breathed on the house-of-cards which is the MobileMe infrastructure.

rino – September 08, 2008 11:38AM Reply Quote
In America, the only respectable form of socialism is socialism for the rich.
That's funny. I came into the office and many of our servers were unavailable too! Yippee, so called world class infrastructure pundits are at work here too, also on public facing operations!

Hopefully the iTunes store guy will take care of the MobileMe thing -- I'd like to subscribe for a few of the features.



Edited 1 time(s). Last edit at 09/08/2008 11:38AM by rino.

Dr Phred (Moderator) – September 08, 2008 11:38AM Reply Quote
owned by the mothership.
our internet was down this am. must be something in the air....

Cloudscout – September 08, 2008 04:40PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
The System Status Recent History page on Apple's MobileMe Support site does not paint a pleasant picture. 12 outages in the last 17 days. I'm curious about Microsoft's Hotmail outage history. I'm inclined to think that Apple has had more MobileMe outages in the last two months than Hotmail has had in the last two years.

John Willoughby – September 08, 2008 05:00PM Reply Quote
Cyberdyne Systems Customer Support
Or at least reported more.

bahamut – September 08, 2008 08:29PM Reply Quote
It's a h0ser! Pack her in.

stan adams – October 30, 2008 09:29AM Reply Quote

Cloudscout – November 03, 2008 04:20PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
And... another outage. Of course the MobileMe support page says that everything is working but myself and many others are reporting in forums that outbound mail is failing.

John Willoughby – November 03, 2008 05:01PM Reply Quote
Cyberdyne Systems Customer Support
My wife just called to complain that she couldn't send mail.

bahamut – November 03, 2008 07:38PM Reply Quote
you guys don't actually have mobileme do you? can't imagine entrusting something like that to l'il steven and his brown-nose minions. :(

John Willoughby – November 03, 2008 08:12PM Reply Quote
Cyberdyne Systems Customer Support
We do. But it's not our sole e-mail provider.

Cloudscout – November 03, 2008 11:35PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
I turned off the automatic renewal a couple of months ago and removed my credit card information from the account. When it expires, I'm done.

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