Spork Boards

Apple's relationship with the press, customers, and dealers

tliet's Avatar Picture tliet – March 20, 2008 05:34AM Reply Quote
Although we don't live in the Apple is beleaguered times anymore, there's still enough to be said about them...
Transplanted once again...

The Gay Blade - 05:54pm Mar 31, 2000 EST
The Blade will attempt to transplant yet another rhetorical sapling here
on the Spork boards by copping a page from the delightful Brian Miller,
writing eloquently on the superannuated boards of yesteryear:

Brian Miller - 03:07pm Sep 30, 1999 PT
The man with a plan

My recent PowerBook G3 fiasco notwithstanding, I am beginning to wonder if
Apple is planning on abandoning "small fry customers." Consider the
evidence:



1) Apple's war with the Macintosh press;
2) Apple's slashing and burning of small local dealers, who often provided
the best service "in a pinch";
3) Apple's continued horrendous customer service breaches (individual Apple
Store orders cancelled in favour of large educaction/business orders).

Pulling all this evidence together and analysing it makes me feel far more
"worried" about Apple's future than any time under Amelio. Consider, for
instance, what all of those resources spent on lawyers threatening tiny Mac
sites could do in customer service and relations.



Before we consider Apple's "invasion" into the Fortune 1000 enterprise to
be ready, we have to focus on Apple's status in its own current markets. In
my view, there's a lot of "retrenching" to do before they're ready. They
can start by ceasing their intimidation of Mac publishers, letting the damn
Mac rags publish OS 8.6 on their cover disks, and spending a bit more time,
effort, and energy on a "satisfy the customer at all costs throughout the
organisation" policy. These are all core competencies they'll need before
they can even THINK of invading the big-enterprise space.
[/quote]

ddt – November 03, 2008 06:22AM Reply Quote
baha, think DC comics has been doing similar semi-animated comics, selling them on itunes. and if that netflix streaming is a first-try public beta, well... .

ddt

Mokers (Moderator) – November 03, 2008 07:37AM Reply Quote
Formerly Remy Martin
I was watching Netflix on my mac today. Works great. Too bad the silverlight solution won't work streaming to Apple TV

rino – November 03, 2008 08:15AM Reply Quote
In America, the only respectable form of socialism is socialism for the rich.
what's bad about it???

Dr Phred (Moderator) – November 03, 2008 01:22PM Reply Quote
owned by the mothership.
Only a matter of time. With boxee I've got hulu working on my Apple TV.

bahamut – November 03, 2008 02:36PM Reply Quote
one episode is finally available now, but the second isn't accessible still. a public relations nightmare, i'd say. lots of goodwill lost.

rino – November 03, 2008 02:41PM Reply Quote
In America, the only respectable form of socialism is socialism for the rich.
Just loaded up a Netflix movie -- horrible, less than VHS quality.

iTunes rentals blow this out of the water w/re to viewability.

This is a late 2006 MBP over WiFi N network.

bahamut – November 03, 2008 07:03PM Reply Quote
my quality was a bit better. not hd, but not sub vhs. then again i have fios.

rino – November 04, 2008 04:58AM Reply Quote
In America, the only respectable form of socialism is socialism for the rich.
My speed ratings regularly clock at around 7700 kbs for download speeds ... Hulu looks better but I always got stutter on Hulu (with the political season and the Deadwood on DVD series I haven't tried Hulu in months with the new router ...) and used to issue this command: sudo sysctl -w net.inet.tcp.delayed_ack=0 which would help the stutter.

Cloudscout – November 07, 2008 10:37AM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
I dropped my MacBook Pro off at FLL's shop today to get it fixed... I mentioned a while back that it won't burn discs anymore (and doesn't seem to read DVDs anymore either). I bought it on 11/8/2007 so, of course, today is the last day I can get it done under warranty.

Except Apple says the warranty is expired. First Tech has the records showing when I bought it but I so it will get done under warranty but it will take longer to get parts because they have to convince Apple that it really is under warranty still. Good thing I brought it there instead of an Apple Store or I probably would have been screwed.

Dr Phred (Moderator) – November 07, 2008 01:09PM Reply Quote
owned by the mothership.
And we like you better.

ARL (Moderator) – March 08, 2009 09:09PM Reply Quote
I whinge therefore I am!
Price cuts in the US, price rises downunder...

Yeah, yeah - it's the falling $A but still it sucks...

ARL (Moderator) – May 06, 2009 03:08PM Reply Quote
I whinge therefore I am!
My old favourite POCWACTSO story never dies...

ARL (Moderator) – June 12, 2009 11:58PM Reply Quote
I whinge therefore I am!
Comments?

Quote

Through doubleTwist, Johansen has developed programs to get around these restrictions, and plans to license them to digital music stores that are looking to sell copy-protected songs capable of being played on the iPod.

The company counts Hon Kong billionaire Li Ka-shing and former Disney boss Michael Ovitz among its investors.

tliet – June 13, 2009 05:27AM Reply Quote
Well, more power to him, but I don't see the advantage of buying an application when there are multiple free apps that do the very same thing.

http://www.binaryfortress.com/itunes-sync/

http://ita.sourceforge.net/

And of course, the irony of DVD Jon using DRM...

John Willoughby – June 13, 2009 08:27AM Reply Quote
Cyberdyne Systems Customer Support
I think his business model was scuttled when iTunes went DRM-free for music, and he's scrambling now.

ARL (Moderator) – June 13, 2009 11:37PM Reply Quote
I whinge therefore I am!
I was more thinking of the embittered ex-Disney guy financing it.

But yeah, ironic. A "you're no longer all the bad things I said you were, but you still suck!" kinda effort...

ARL (Moderator) – October 04, 2009 04:08PM Reply Quote
I whinge therefore I am!

stan adams – October 05, 2009 07:22AM Reply Quote
Kersplatting this now for your enjoyment. BTW, I rather think "branding" for grocery stores is pretty silly -- I mean the produce they sell is gonna be the same wherever and the "house brand" stuff they sell is really just putting the squeeze on their name brand offerings. When it comes to other kinds of retailers at least they can kinda sorta try and go "up market" like a Target (insert red bullseye here) or "value oriented" like Wal {insert ~ or star or splat or stylized thingy here depending on era) Mart or pseudo-specialty like BestBuy, and branding matters a little bit more. Even then there is no way I would be "brand name prices" for "house brand items".

Same down under or am I missing something?

ARL (Moderator) – October 05, 2009 02:34PM Reply Quote
I whinge therefore I am!
Nope. Not missing anything.

Some journo has jumped in a ten-year time machine....

No more beige? Say it ain't so!

ARL (Moderator) – October 08, 2009 07:06PM Reply Quote
I whinge therefore I am!

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