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Apple's relationship with the press, customers, and dealers

tliet's Avatar Picture tliet – March 20, 2008 05:34AM Reply Quote
Although we don't live in the Apple is beleaguered times anymore, there's still enough to be said about them...
Transplanted once again...

The Gay Blade - 05:54pm Mar 31, 2000 EST
The Blade will attempt to transplant yet another rhetorical sapling here
on the Spork boards by copping a page from the delightful Brian Miller,
writing eloquently on the superannuated boards of yesteryear:

Brian Miller - 03:07pm Sep 30, 1999 PT
The man with a plan

My recent PowerBook G3 fiasco notwithstanding, I am beginning to wonder if
Apple is planning on abandoning "small fry customers." Consider the

1) Apple's war with the Macintosh press;
2) Apple's slashing and burning of small local dealers, who often provided
the best service "in a pinch";
3) Apple's continued horrendous customer service breaches (individual Apple
Store orders cancelled in favour of large educaction/business orders).

Pulling all this evidence together and analysing it makes me feel far more
"worried" about Apple's future than any time under Amelio. Consider, for
instance, what all of those resources spent on lawyers threatening tiny Mac
sites could do in customer service and relations.

Before we consider Apple's "invasion" into the Fortune 1000 enterprise to
be ready, we have to focus on Apple's status in its own current markets. In
my view, there's a lot of "retrenching" to do before they're ready. They
can start by ceasing their intimidation of Mac publishers, letting the damn
Mac rags publish OS 8.6 on their cover disks, and spending a bit more time,
effort, and energy on a "satisfy the customer at all costs throughout the
organisation" policy. These are all core competencies they'll need before
they can even THINK of invading the big-enterprise space.

rino – July 09, 2008 05:26PM Reply Quote
In America, the only respectable form of socialism is socialism for the rich.
Oh that's good content.

tomierna (Admin) – July 09, 2008 08:16PM Reply Quote
Hideously Unnatural
Post It! Post It!

Cloudscout – July 09, 2008 08:46PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
It is posted.

Madaracs – July 10, 2008 11:07AM Reply Quote
Ooh! Scary! Scary! Don't we look mean? You can't see me! But I can see you!

Cloudscout – August 28, 2008 08:57AM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!

ARL (Moderator) – August 28, 2008 08:53PM Reply Quote
I whinge therefore I am!
Still pushing the "macs cost twice as much" line tho...

Cloudscout – August 28, 2008 09:18PM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
They were talking about student purchases... and pretty much all students are buying laptops these days. With that in mind, it's an accurate statement. You can't get a "budget" Mac laptop.

Simon – August 29, 2008 01:33AM Reply Quote
They also make the point that the more you spend the more you get, implying that the macs aren't more expensive for no good reason.

stan adams – October 13, 2008 08:04AM Reply Quote

MacBooks on the Anchor Desks at Fox News. WOnder how long before TSO files an injunction!!!

ARL (Moderator) – October 14, 2008 09:57PM Reply Quote
I whinge therefore I am!

El Jeffe – October 15, 2008 07:08AM Reply Quote
What a journey.
I read that last night.
It's good for him to prep his curtain call, imo.
I've only had one person's photo up on my wall(s) that was not a family member, and that is Steve Jobs.
I only hope that he is not getting sicker, but instead will decide to stop and smell the roses.
I'd like to see him slow down and get fat...he needs some poundage.

bahamut – October 15, 2008 07:25PM Reply Quote
he is not doing well, that is for sure.

John Willoughby – October 17, 2008 11:16AM Reply Quote
Save us, Lord, from the furries of the Norsemen!

Simon – October 19, 2008 05:24PM Reply Quote
2 new ads from Apple. They aren't taking Microsoft's ads lying down, this is starting to get interesting.


tliet – October 20, 2008 01:27AM Reply Quote

Cloudscout – October 20, 2008 08:22AM Reply Quote
Det finnes ikke dårlig vær, bare dårlige klær!
Wow. Now that's taking off the kid gloves.

Dr. Strangelove – October 20, 2008 11:11AM Reply Quote
I saw both those commercials over the weekend while watching football. I found them both pretty amusing.

bahamut – November 03, 2008 05:53AM Reply Quote

bahamut – November 03, 2008 05:57AM Reply Quote
then again, netflix is having problems too. i can't access the service. this one's gonna hurt!


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