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tomierna
So OnSale just canceled my Touchpad order for "lack of stock".
Strangely, if you visit the
same link CS posted above they have it in stock, 34 available, for $499.
Methinks this vendor just did something shady, or wasn't able to secure the same deal as Best Buy with regards to their channel pricing.
DataVision out of New York sold somewhere between 8,000 and 10,000 of these via their site and eBay on Saturday the 20th. On Tuesday the 23rd, they sent an email to everyone saying that they expected to ship everyone's orders by the end of the week with the exception of people who ordered large quantities... those people would only receive part of their order at first with the rest of their orders being filled this week.
In fact, here is EXACTLY what they said:
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We have freight tracking # from HP with enough orders so that everyone will receive their complete order.
For those that ordered 10, 50, or 100, they will be PARTIALLY filled this week, and the balance FILLED most likely next week.
They gave a couple more updates over the week with continued assurances that the units were on the way and that everyone would be receiving their items. On Friday they even promised to post a copy of the bill of lading for the shipment from HP.
Apparently this was all BS. They never posted the bill of lading or the freight tracking number... probably because they never existed. An hour ago, they posted the following update which included the following statement:
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We unfortunately have not received the tracking as I hoped to have passed on to you at this point. The money has been drawn from our account, which we assumed was a good sign.We will give this another day or two before we decide what to do.
Now, at least OnSale was relatively quick to cancel everyone's orders. It may have been dishonest to represent themselves as having inventory available that they didn't actually have but at least they came clean within the first 72 hours.
DataVision has dragged this out for 9 days by repeatedly lying to their customers... all of them made their purchases before Best Buy started selling their inventory. How many of those people would have tried to get one from Best Buy if it wasn't for the fact that they believed they had a valid order already in place?
OnSale has seen
their Amazon feedback rating fall into the crapper since this ordeal happened... but unlike eBay where your feedback rating is significant, Amazon feedback ratings are often ignored by shoppers who don't quite understand that buying something ON Amazon.com doesn't mean you're actually buying something FROM Amazon.com.
DataVision does a lot of business via eBay. Suddenly getting 8000 negative ratings is going to hurt them a lot.